Keep these bookmarked — Whenever you need them
Australian Financial Complaints Authority
The free ombudsman for disputes with banks, insurers and super funds.
Australian Financial Complaints Authority
afca.org.au
If it applies to you Official Free
The free ombudsman for disputes with banks, insurers and super funds.
1800 931 678If a financial company will not resolve a complaint, AFCA can make a binding decision. Costs you nothing.
This is one entry from G'day Guide — every official service, help line and useful site for arriving in Australia, explained in plain English and put in the order you actually need them. No affiliate links, no sponsored placements, no paid rankings.
Usually done around the same time
- Beyond Blue 24/7 mental health support line and a large free library of practical guidance.
- Register of Migration Agents (MARA) The official register of people legally allowed to give you immigration advice for a fee.
- Medicare Mental Health (formerly Head to Health) The government front door to free and low-cost mental health services. Renamed from Head to Health.